Help Center
Get in Touch
At Lakeshore Fiber, we strive to be your internet service partner, not just your provider. That means we work with you to address your questions and concerns and get you the necessary information. Whether you have questions about our service areas, need support with signing up, or have more general inquiries, we’re happy to help.
Billing & Account
Already a Customer?
Already part of the Lakeshore Fiber network? Access our member Tech Support page for specialized resources.
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Technical Support
Reach out to get support with equipment set-up and repairs, report an outage, or address other issues.
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Frequently Asked Questions
Our FAQs cover everything from setup and speed to billing and availability.
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About Lakeshore Fiber
Lakeshore Fiber was started to provide fast, reliable internet service in Northern Michigan. We want to partner with our customers — our community— to spark connection.